If your card was declined while trying to complete a purchase on Wight Market, don’t worry — it happens from time to time, and there are a few common reasons why.
Common reasons for a declined card
-
Incorrect details – A wrong card number, expiry date, CVV, or billing address can all cause a payment to fail.
-
Insufficient funds – Make sure your account has enough balance to cover the purchase.
-
Bank security checks – Sometimes your bank will block a transaction if it looks unusual (for example, an online purchase they weren’t expecting).
-
Expired card – If your card has expired, you’ll need to update your details with a valid one.
-
Daily or online limits – Some banks place limits on how much you can spend in a single day or online.
What you can do
-
Double-check your details – Re-enter your card number, expiry date, CVV, and billing address carefully.
-
Try again – Sometimes it’s just a temporary glitch.
-
Use another card or payment method – If possible, try an alternative payment option.
-
Contact your bank – If the issue continues, call your card provider. They’ll be able to tell you why the payment was blocked and help you resolve it.
Still stuck?
If your card keeps being declined and your bank confirms everything looks fine, please contact Wight Market support. Let us know what steps you’ve already tried, and we’ll help you get your order through.